Ervaringen met Betsafe

Heren,

Graag wou ik het volgende delen. Ik heb vandaag een 25 euro storting gemaakt maar zag geen mogelijkheid tot de 100% bonus als ik via voetbalwedden.net regsitreerde. Toen ging ik naar de live chat en kwam het volgende uit:

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Chat:

Hi, my name is Julia.

Tim Barrett: HI Julia my name is Tim and I have a question

Tim Barrett: I made a 25 euro deposit but I din't receive my bonus

Julia: What bonus are you referring to?

Tim Barrett: Voetbalwedden.net bonus. A partner of yours. 25 euro bonus

Julia: In which product?

Tim Barrett: Your sportsbook, voetbalwedden.net is your patner and if I registred with the url of voetbalwedden.net we get a 100% bonus if we make a deposit from maxium 25 euro

Julia: Okay, that one you activate under My Account > Bonuses.

Tim Barrett: okay I only see the 50% code, or must I enter a code because then I go back to voetbalwedden.net to ask what is going wrong

Julia: You have the deposit bonus for sportsbook in your account, but please provide me with the link for the exact promotion, and our bonus department can have a look at this.

Tim Barrett: yes you can but it's only in dutch language:

Tim Barrett: https://www.voetbalwedden.net/bookmakers/betsafe

Julia: I will send this to our bonus department, and then we'll get back to you via email.

Tim Barrett: thanks for the information, I will hear from you. Thanks

Julia: Have a nice day.

Tim Barrett: have the same, bye

'Tim Barrett' disconnected ('Concluded by End-user').

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Een half uur later kreeg ik een een mail zoals beloofd

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Hi Tim,

We have now credit your bonus manually into your account. You need to wager the bonus + the deposit 4 times on odds 2.00 or higher.

Kindly note that since this bonus is credited manually, it will not show under My bonuses. You will not be able to withdraw your money, until the bonus is cleared.

Have a nice day, and I wish you the best of luck in your games.

Best regards,

Julia

Betsafe Customer Service.

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Een goede service dus want de 25 euro extra staat er inderdaad bij (y)